FAQ

Frequently asked questions

Do we ship overseas?


Currently, on our website, we do not accept overseas orders. However, you may wish to check out our Etsy store @mmylittleshop for overseas customers.




What are the modes of payment?


We accept Paylah (link provided upon check out), bank transfer (account number provided upon check out) and Paynow (please contact us for details).




Do you customise other stuffs not listed on site?


Yes, we do, just message us to check. We are friendly. :)




How long does shipping takes?


Most of our products are made only upon order received, we aim to send them out - within 3 to 4 working days for a non customised item - 5 to 6 working days for customised item For Masks: They are mostly not in stock, and will only be made upon order received. We aim to send them out asap, as we understand that most of you are in urgent need for it. However, when order volumes are high, we seek your understanding in the waiting period. - Low period, masks will be sent 2 to 3 working days upon payment received - High period, masks will be sent up to 7 working days upon payment received




How do we package our products?


At mylittleshop, we try to be as environmental friendly as possible. By eliminating the use of plastic packagings, we now use paper bags and envelopes instead. So please do recycle them after use. We also package multiple items together, however, should you require a separate packing for a gift, please let us know and we will try to do it for you.